Can I cancel my flight? Is it possible to get a refund?

Support Team

Last Update 2 jaar geleden

In order to cancel your reservation, please get in touch with your direct seller (booking agency, etc.). 

If the reservation was made through, please log in to your member profile, click "flights," select the relevant flight, and click "cancelation request" along with the cancelation reason. 

Otherwise, please contact [email protected] with your booking ID and the cancellation reason.

Refunds are subject to the terms set by the refund policy of your flight's dedicated Terms of Flight agreement, which is located on the flight's booking page or order summary.

Our travelers enjoy being able to depend on our fixed schedules and on-time performance. 

In the case of a "no-show", please let our team know so we can make the proper arrangements, 

please contact us at [email protected]

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